Shipping policy

Processing Time:

  • Orders are typically processed and shipped within 1-2 business days after payment is received, excluding weekends and public holidays.

Shipping Rates:

AUSTRALIA

We offer flat-rate shipping with Australia:

  • Free on orders above AUD$150
  • Standard Shipping: AUD$10
  • Express Shipping: AUD$15

Delivery Estimates:

  • Standard shipping: 3-7 business days
  • Express shipping: 1-3 business days

NEW ZEALAND

  • Free on orders above AUD$250
  • Standard Shipping AUD$20
  • Allow 1 to 3 weeks for your order to arrive from dispatch date.

Please note that delivery times may vary depending on the destination and any potential carrier delays.

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with tracking information. Use the provided tracking number to monitor the progress of your shipment.

Shipping Restrictions:

  • We currently ship to Australia and New Zealand only.

Free Shipping:

  • Enjoy free standard shipping on orders over AUD$150 AUD within Australia & AUD$250 within New Zealand.

Lost or Stolen Packages:

  • We are not liable for lost or stolen packages. Pleas ensure that the shipping address provided is secure and accurate.


For any questions/concerns on shipping, please contact us at: info@myamelie.com.au